Privacy Policy

Unfair-Dismissal UK is a trading name of RGF Lawyers Limited, authorised and regulated by the Solicitors Regulation Authority (SRA). We are committed to protecting your privacy and handling your personal data in accordance with data protection laws, including the UK GDPR and the Data Protection Act 2018.

What data we collect:

Most of the information we collect is provided directly by you. However, some information may be provided by third parties including your employer, ACAS or public records from the Employment Tribunal. Information we collect includes:

Your name, contact details including phone number and email address, and current and previous addresses.
Sensitive personal information including gender, sex, age, belief/religion, race and trade union membership details.
Employment information including current and former employers, employment details, job title, salary and benefit information, pension information.
Case details and evidence you choose to share including the circumstances surrounding your employment including employment and disciplinary records, information concerning discrimination or workplace issues including emails and messages between you and your employer.
Identification documents, where required.

How we use your data:

to assess your claim and provide legal services;
to perform credit reference or other regulatory checks;
to engage the services of a third party (where instructed);
for the purposes of operating our business (such as management information);
to comply with legal and regulatory obligations;
to contact you in relation to customer surveys or market research;
to send you legal updates, or information in relation to products and services that may be of interest to you from Unfair-Dismissal UK or RGF Lawyers;
to identify opportunities for improving phone-based client services through automated analysis and Artificial Intelligence (AI).

Sharing Your Information

We may also need to share your information with other organisations or businesses to facilitate the provision of our legal services, including barristers, experts, witnesses, opponents, the courts or tribunals, insurance companies, third party introducers in order to comply with our contractual obligations. We may also transfer your information to third parties providing us with support and administrative or funding services in connection with the legitimate business purpose associated with operating a law firm.

How long we keep your data:

We will retain your data for the duration of your claim and up to six years thereafter, in line with legal and regulatory requirements. If you contact us but don't proceed with a claim, we may retain your personal information for a short period to ensure we can effectively track and monitor attempted fraud and to help us differentiate between service and new enquiry calls.

Your rights:

You have a number of legal rights over the personal information held by us:

The right to access your personal information;
The right to correct or update any personal information;
The right to object to further processing;
The right to restrict the processing of your personal information;
The right to ask us to delete your personal information (please note we will only be able to accommodate this request where it is no longer necessary for the purpose(s) for which it was provided or where we no longer have a lawful basis to process your personal information);
The right to receive the personal information we hold about you in a portable format, however this need only be provided in limited circumstances where the processing has been done by automated means.

You can contact us should you wish to have access to this information or to update or complete any of our records pertaining to your personal information. Requests can be made in writing to our Data Protection Officer: Gareth.Pope@RGFLawyers.co.uk

Changes to this Privacy Notice

We may amend this policy at any time by either notifying you or posting a revised version on our website. If we make a change to this policy, we will take your continued use of our services after that date as your acceptance of the change.

Lawful Basis

The lawful basis on which we rely when processing your data is Article 6(1)(f) of the General Data Protection Regulation (GDPR), which allows us to process personal data for the purposes of the legitimate interests pursued either by us or by a third party. From time to time, we might also rely on Article 6(1)(a) of the GDPR, which allows us to process your personal data if we have obtained your consent (for example, when we require your consent for the optional cookies we use, or when we collect and analyse voice recordings of customer calls) and Article 6(1)(c) of GDPR, which allows us to process your personal data if we have a legal obligation to do so (for example, when we have a regulatory requirement to carry out checks regarding your identity). Where we process special categories of personal information, we rely on Article 9(f) of the GDPR if the processing is in connection with a legal claim. At times, we may also rely on alternative legal bases for processing special category personal information. For example, Article 9(b) if you are an employee.

Transferring personal information overseas

In order to provide our services we may need to transfer your personal information to locations outside the UK for the purposes set out in this privacy policy. This may entail a transfer of your information from a location within the European Economic Area (the "EEA") to outside the EEA, or from outside the EEA to a location within the EEA. The level of information protection in countries outside the EEA may be less than that offered within the EEA. Where this is the case, we will implement appropriate measures to ensure that your personal information remains protected and secure in accordance with applicable data protection laws. Where our third party service providers process personal data outside the EEA in the course of providing services to us, our written agreement with them will include appropriate measures, usually standard contractual clauses.

Security

Please be assured that we will keep your personal information confidential and take appropriate measures to protect it against loss, theft or misuse and to safeguard your privacy. Where you are provided with any confidential information (including a user ID or password), you must not disclose such information to any third party.

Cookie Policy

The Information Commissioner describes cookies (and similar technology) as "a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, e.g. remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website".

In addition, where websites allow users to log in to services, authentication cookies are the most common method used by web servers to know whether a user is logged in or not.

Tracking cookies, and especially third-party tracking cookies, are commonly used as ways to compile long-term records of individuals' browsing histories.

The law distinguishes between "strictly necessary" cookies, such as those which enable websites to operate properly, or which allow purchases to be safely completed, and those which are not strictly necessary, such as tracking cookies, or cookies used for the purposes of web analytics.

We are allowed to place strictly necessary cookies on your device without your consent (as long as we inform you, such as by way of this notice), but for all other cookies we require your express consent. This is why we have a clear "cookie banner" when you land on our website, which allows you either to consent to receive these "non-necessary" cookies, or decline them.

How do we use Cookies?

Strictly necessary cookies

Cookies that are strictly necessary to enable you to move about the site or to provide certain features you have requested.

Other cookies

You have control over these cookies and can turn them on/turn them off.

Functionality
Cookies that enhance the functionality of website by storing your preferences. For example, your subscription preferences. This is an anonymous random ID not shared with any third parties used to power certain site functions that improve the site functionality based on the services that interest you.

Anonymous Measurement
Cookies that help improve the performance of our website, providing a better user experience. When you visit, data collected via performance cookies will be used to provide you with personalised services such as recent search data or tailored news.

Performance
To measure the performance of our communications to our users we use tools provided by third parties to track which campaign is the most effective.

Advertising
From time to time we may use targeting advertising cookies on our website if we think content is relevant to types of users.

In common with most websites, we use cookies to capture certain information about the websites use:

We use analytic cookies to understand how our websites are being used. These measure the number of visitors and tell us how they navigate the sites.
To play video content on the site, Vimeo.com and YouTube set analytics cookies to measure performance.
We offer sharing tools (Facebook, X, etc) - If you use these, the sharing tools for those sites set a variety of cookies.

Cookies from 3rd party sites:

Google services (Analytics, Tag Manager, Floodlight)
Microsoft Clarity
LinkedIn
Hubspot

To manage these cookies please [click here]

You can refuse our use of certain cookies by visiting our [cookie setting] control. This refusal will let you disable/enable functional and performance cookies. It will not disable cookies that are there to allow you to be remembered by specific services in our website, such as cookie preferences. These cookies are marked as strictly necessary.

You can also refuse our use of all cookies, including cookies that are necessary to be remembered by specific services of our website, simply by adjusting your browser settings.

Information regarding cookie settings on other browsers is easily accessible via a simple web search. If you are having problems however, please contact us.

For general information about cookies and how to disable them, please visit www.allaboutcookies.org.

We take your privacy very seriously and always encourage you to contact us at Gareth.Pope@RGFLawyers.co.uk should you have any questions, suggestions or complaints regarding our cookie policy.