Privacy Policy
Last updated: 08.10.2025
1. Introduction
Unfair Dismissal UK ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website unfair-dismissal.uk and use our services.
Contact Email: datacontroller@unfair-dismissal.uk
2. Information We Collect
2.1 Information You Provide Directly
When you use our case assessment tool or contact us, we collect:
Personal Identifiers: Name, email address, phone number
Employment Information: Current/previous employer details, job title, salary, employment dates
Case Details: Information about your dismissal, discrimination, or workplace issue
Evidence: Documents, emails, or other materials you choose to share
Communication Records: Records of calls, emails, WhatsApp messages, and meetings
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
Technical Data: IP address, browser type, device information, operating system
Usage Data: Pages viewed, time spent on pages, links clicked, referral source
Cookies and Tracking: See our Cookie Policy below2.3 Information from Third PartiesWe may receive information about you from:
ACAS: If you initiate early conciliation
Employment Tribunals: Public records related to your case
Your Employer: Information provided during settlement negotiations
Third-party Services: Payment processors, communication platforms
3. Legal Basis for Processing
We process your personal data under the following legal bases:
3.1 Contract Performance (Article 6(1)(b) GDPR)
Processing necessary to provide legal services you've requested.
3.2 Legal Obligation (Article 6(1)(c) GDPR)
Compliance with anti-money laundering regulationsProfessional regulatory requirementsCourt orders and legal processes
3.3 Legitimate Interests (Article 6(1)(f) GDPR)
Marketing communications (with opt-out available)Website analytics and improvementFraud prevention and security
3.4 Consent (Article 6(1)(a) GDPR)Optional marketing communications
Non-essential cookies
Sharing testimonials (with explicit consent)
3.5 Special Category Data (Article 9 GDPR)
Employment law cases often involve sensitive personal data including:
Health information (disability discrimination)
Racial or ethnic origin (race discrimination)
Sexual orientation (discrimination claims)
Philosophical beliefs (discrimination claims)
Trade union membership
We process this data under Article 9(2)(f) GDPR (legal claims) and with your explicit consent.
4. How We Use Your Information
We use your information to:
4.1 Provide Legal Services
Assess your case eligibility
Provide legal advice and representation
Communicate with you about your casePrepare documents and evidence
Represent you in negotiations or tribunals
4.2 Business Operations
Process payments and billingMaintain accurate records
Comply with regulatory obligations
Manage conflicts of interest
Quality assurance and training
4.3 Marketing (with your consent)
Send case updates and legal news
Provide employment law guides and resources
Improve our services based on feedback
4.4 Website Improvement
Analyze website usage patternsImprove user experienceTest new features and services
5. How We Share Your Information
We may share your information with:
5.1 Legal and Professional Parties
Barristers and Counsel: For specialist advice or representation
Expert Witnesses: Medical experts, financial analysts, etc.
Courts and Tribunals: As required for your case
ACAS: For early conciliation process
Your Employer/Their Representatives: During negotiations5.2 Service Providers
IT Services: Cloud storage, email, case management systems
Payment Processors: Secure payment handling
Communication Tools: WhatsApp, phone systems, email platforms
Analytics: Website analytics and marketing platforms5.3 Legal RequirementsRegulatory bodies (if we're subject to investigation)Law enforcement (if required by law)Professional indemnity insurers5.4 Business TransfersIf our business is sold or merged, your data may be transferred to the new owner.
We never sell your personal data to third parties.
6. International Transfers
Some of our service providers may be located outside the UK/EEA. Where this occurs, we ensure:Adequate safeguards are in place (Standard Contractual Clauses)The destination country has an adequacy decision
You've provided explicit consentCurrent non-UK service providers include:[LIST ANY NON-UK PROVIDERS, e.g., "Google (USA) - Standard Contractual Clauses"]
7. Data RetentionWe retain your personal data for:
Active Cases: Duration of case + 7 years (limitation period for professional negligence)
Closed Cases: 7 years from case closure
Enquiries (No Case Opened): 3 years from last contact
Marketing Consent: Until you withdraw consent or 3 years of inactivity
Financial Records: 6 years (HMRC requirements)After retention periods expire, we securely delete or anonymize your data.
8. Your Rights Under GDPR
You have the right to:
8.1 Access (Article 15)
Request a copy of your personal data we hold.
8.2 Rectification (Article 16)
Correct inaccurate or incomplete data.
8.3 Erasure (Article 17)
Request deletion of your data in certain circumstances (note: we may be legally required to retain some data).
8.4 Restrict Processing (Article 18)
Limit how we use your data in certain circumstances.
8.5 Data Portability (Article 20)
Receive your data in a structured, machine-readable format.
8.6 Object (Article 21)
Object to processing based on legitimate interests or for direct marketing.
8.7 Withdraw Consent
Where we rely on consent, you can withdraw it at any time.
8.8 Complaint
Lodge a complaint with the Information Commissioner's Office (ICO):Website: ico.org.ukPhone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
To exercise your rights, contact us at: datacontroller@unfair-dismissal.uk
9. Security Measures
We implement appropriate technical and organizational measures:
Encryption: Data encrypted in transit (SSL/TLS) and at rest
Access Controls: Role-based access, strong passwords, multi-factor authentication
Regular Backups: Secure, encrypted backups
Staff Training: Regular data protection training
Incident Response: Procedures for data breach notification
Secure Communications: Encrypted email options available
10. Cookies and Tracking
10.1 Essential Cookies
Required for website functionality (cannot be disabled):Session managementSecurity featuresLoad balancing
10.2 Analytics Cookies (with consent)
Google Analytics (anonymized IP)Usage tracking for website improvement
10.3 Marketing Cookies (with consent)
Facebook PixelGoogle Ads conversion tracking
LinkedIn Insight Tag
10.4 Managing Cookies
You can control cookies through:Our cookie banner (first visit)Your browser settings
11. Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect data from minors. If you believe we have collected data from a minor, contact us immediately.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.
13. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated via email.
14. Contact Us
For privacy-related questions or to exercise your rights:
datacontroller@unfair-dismissal.uk