Terms of Service

Unfair-Dismissal UK
(a trading name of RGF Lawyers Limited)
Version: 1.1
Last updated: January 2026

1. Introduction and Regulatory Status

These Terms of Service govern your use of the website www.unfair-dismissal.uk (the Website).

Unfair-Dismissal UK is a trading name of RGF Lawyers Limited, a company incorporated in England and Wales and authorised and regulated by the Solicitors Regulation Authority under the Solicitors Act 1974.

SRA Authorisation Number: [insert]
Registered Office: [insert]

The Website is operated by RGF Lawyers Limited for the purpose of providing general information about employment law and enabling users to submit enquiries for potential legal services.

By accessing or using the Website, you agree to be bound by these Terms.

2. Nature of the Website and Pre-Engagement Position

The Website operates as an information and initial enquiry platform only.

Use of the Website does not create a solicitor–client relationship, does not constitute legal advice, and does not give rise to any duty of care. No retainer exists, and no legal services are provided, unless and until RGF Lawyers Limited expressly confirms acceptance of instructions and you enter into written terms of engagement.

Any information reviewed prior to engagement is considered on a non-reliance and pre-contractual basis only.

3. Services Provided via the Website

The Website enables users to submit information about their employment circumstances so that RGF Lawyers Limited may determine whether a matter may be suitable for further assessment by one of its employment solicitors.

The Website may also provide general information about employment law rights, common types of claims, procedural steps, and illustrative compensation ranges based on historical tribunal data.

The Website does not determine the merits of any claim, does not provide advice on strategy or prospects, and does not commence legal proceedings.

4. No Legal Advice

All content made available on the Website is provided for general information purposes only. It is not legal advice, is not tailored to your specific circumstances, and must not be relied upon as a substitute for advice from a qualified employment solicitor. Employment law is highly fact-specific, subject to frequent legislative and case-law change, and tribunal outcomes vary significantly.

You should seek independent legal advice before taking or refraining from any action.

5. Case Assessments and Screening Tools

Any online assessment, eligibility check or claim valuation provided through the Website operates solely as a preliminary screening and information tool.

Such assessments are based entirely on the information you provide, apply standardised criteria, and cannot take account of all factual, evidential, or legal nuances that may arise during the course of any legal action you may ultimately embark on. They are not designed to identify every viable claim or argument or value of your claim and should not be treated as a definitive assessment of your legal position or amount of compensation you may be entitled to or ultimately receive if your claim is successful.

A negative or inconclusive assessment does not mean that you do not have a claim and should not prevent you from seeking independent legal advice elsewhere.

6. Compensation Information

Any references to compensation levels or potential awards are illustrative only and based on publicly available Employment Tribunal statistics.

These figures are not predictions, guarantees, or promises of outcome and may differ substantially from any award actually made. References to compensation are provided for contextual understanding only and must not be interpreted as marketing inducements or assurances.

7. No Guarantee of Representation or Outcome

Submitting an enquiry via the Website does not guarantee that RGF Lawyers Limited will accept your case, that you have a valid legal claim, or that any claim will succeed.

RGF Lawyers Limited reserves full discretion as to whether it accepts instructions in any matter.

8. Time Limits and Urgency

Employment law claims are subject to strict statutory limitation periods, including (by way of example) most unfair dismissal and discrimination claims requiring action within three months minus one day of the relevant act or dismissal.

Use of the Website, submission of an enquiry, or receipt of any response does not suspend, pause, or extend any limitation period. You remain solely responsible for ensuring that claims are brought in time.

RGF Lawyers Limited accepts no responsibility for missed deadlines arising before formal engagement.

9. Accuracy of Information

You are responsible for ensuring that all information you provide is accurate, complete, and truthful and for notifying us promptly of any changes.

Incomplete or inaccurate information may result in incorrect screening outcomes, your enquiry being declined, or loss of legal rights.

10. Fees and Transparency

Use of the Website and submission of an enquiry is free of charge.

If RGF Lawyers Limited agrees to act, you will be provided with full written information about fees, funding options, and costs in accordance with the SRA Transparency Rules before you are asked to commit to any retainer.

No fees are payable unless and until formal terms of engagement are agreed.

11. Data Protection and Privacy

RGF Lawyers Limited is the data controller for personal data collected through the Website.

Personal data, including special category data relevant to employment claims, is processed in accordance with UK GDPR, the Data Protection Act 2018, and the Privacy and Cookie Policy, which forms part of these Terms.

You have statutory rights including rights of access, rectification, erasure, restriction, objection, and data portability, subject to applicable legal limitations. Further information is set out in the Privacy Policy.

12. Third-Party Content and Links

The Website may include links to third-party websites for informational purposes. RGF Lawyers Limited does not control those sites and accepts no responsibility for their content, accuracy, or availability.

13. Complaints

Complaints relating to the operation of the Website or pre-engagement handling may be raised by emailing Gareth.Pope@RGFLawyers.co.uk

If you become a client of RGF Lawyers Limited, complaints relating to legal services will be handled in accordance with the firm's formal complaints procedure, details of which will be provided upon engagement or on request. You may also have the right to complain to the Legal Ombudsman.

14. Limitation of Liability

To the maximum extent permitted by law, RGF Lawyers Limited excludes liability for reliance on general Website content, screening outcomes, or actions taken prior to formal engagement.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any matter which cannot lawfully be excluded. Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue in full force and effect.

16. Changes to These Terms

We may update these Terms from time to time. Continued use of the Website following publication of revised Terms constitutes acceptance of those changes.

17. Governing Law and Jurisdiction

These Terms are governed by the law of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

18. Contact Details

RGF Lawyers Limited
Trading as Unfair-Dismissal UK
Email: Gareth.Pope@RGFLawyers.co.uk
Business hours: Monday to Friday, 9am to 5pm